Store Policy

Privacy Policy

This policy applies to the site: www.rozel.ca – Last updated on: May 12, 2022
Respect for your privacy is of the utmost importance to ROZEL FAIT À LA MAIN INC., which is responsible for this site. The purpose of this privacy policy is to explain to you:

  • How your personal information is collected and processed. Personal information includes any information that can identify you.

  • This includes your first and last name, age, postal address, email address, location and IP address;

  • What are your rights regarding this information;

  • Who is responsible for processing the personal information collected and processed;

  • To whom this information is transmitted;

  • Possibly, the site's policy on cookies.

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1. COLLECTION OF PERSONAL INFORMATION
We collect the following personal information:

  • Name

  • First name

  • Mailing address

  • Postal code

  • Email address

  • Telephone/fax number

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The personal information we collect is collected through the collection methods described below, in the “Forms and collection methods” sections.


2. FORMS AND METHODS OF COLLECTION
Your personal information is collected through the following methods:

  • Order Form

We use the information collected for the following purposes:

  • Order tracking

  • Statistics

  • Contact

  • Website Management

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3. LOG FILES AND COOKIES
We collect certain information through log files and cookies. These files allow us to process statistics and traffic information, facilitate navigation and improve the service for your convenience.


a) Description of the cookies used by the site
This mainly involves the following information:

  • Operating system

  • Pages visited and queries

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The use of such files allows us to achieve the following objectives:

  • Improved service and personalized welcome

  • Creation of personalized consumption profiles

  • Statistical studies

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b) Opposition to the use of cookies by the site
You can prevent the recording of these cookies by configuring your browser software.
In the event that you decide to disable cookies, you will then be able to continue browsing the site. However, any malfunction of the site caused by this manipulation cannot be considered as being our fault.


4. SHARING OF PERSONAL INFORMATION
We undertake not to sell to third parties or generally commercialize the personal information collected. However, we may share this information with third parties for the following reasons:

  • Order execution

  • Other(s) Personal information is shared via PayPal only in the event that an order is placed through the PayPal website and payment platform.

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If you do not want your personal information to be shared with third parties, you can object at the time of collection or at any time thereafter, as mentioned in the “Right of opposition and withdrawal” section.


5. DURATION OF STORAGE OF PERSONAL INFORMATION
The person responsible for processing personal information will keep all personal information collected in its site's computer systems and under reasonable security conditions for a period of 3 years.


6. HOSTING OF PERSONAL INFORMATION
Our site is hosted by: Wix Online Platform Limited, whose registered office is located at the following address:
1 Grant's Row, Dublin 2 D02HX96, Ireland
The host can be contacted at the following telephone number: Please click here


7. RESPONSIBLE FOR PROCESSING PERSONAL INFORMATION
(a) The person responsible for processing personal information
The person responsible for processing personal information is ROZE'L FAIT À LA MAIN. He can be contacted directly by email at support@rozel.ca.
The person responsible for processing personal information is responsible for determining the purposes and means used for processing personal information.


(b) Obligations of the controller of personal information
The person responsible for processing personal information undertakes to protect the personal information collected, not to transmit it to third parties without you having been informed and to respect the purposes for which this information was collected.
In addition, the person responsible for processing personal information undertakes to notify you in the event of rectification or deletion of personal information, unless this entails disproportionate formalities, costs or steps for him.
In the event that the integrity, confidentiality or security of your personal information is compromised, the data controller undertakes to inform you by any means.


8. RIGHT OF OPPOSITION AND WITHDRAWAL
You have the right to object to the processing of your personal information by the Site (“right to object”). You also have the right to request that your personal information no longer be included, for example, in a mailing list (“right to opt out”).


In order to object to the processing of your personal information or request the removal of your personal information, you must follow the following procedure:
Write to us so that we can process the request.


9. RIGHT OF ACCESS, RECTIFICATION AND DELETION
You can view, update, modify or request the deletion of information concerning you, by following the procedure set out below:
Write to us so that we can process the request.


10. SECURITY
The personal information we collect is stored in a secure environment. People working for us are required to respect the confidentiality of your information.
To ensure the security of your personal information, we use the following measures:

  • Secure Sockets Layer (SSL) protocol

  • Access management – ​​authorized person

  • Access management – ​​data subject

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We are committed to maintaining a high degree of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your transactions. However, since no mechanism offers maximum security, there is always a degree of risk when using the Internet. to transmit personal information.


11. CONDITIONS FOR MODIFICATION OF THE PRIVACY POLICY
This privacy policy can be consulted at any time.
We reserve the right to modify it in order to ensure its compliance with current law.
Therefore, you are invited to regularly consult this confidentiality policy in order to keep yourself informed of the latest changes that will be made to it.


12. ACCEPTANCE OF THE PRIVACY POLICY
By browsing the site, you certify that you have read and understood this privacy policy and accept its conditions, particularly with regard to the collection and processing of your personal information, as well as the use of cookies.


13. LEGISLATION
“ROZE'L FAIT À LA MAIN INC.” undertakes to comply with the legislative provisions set out in:

  • Act respecting the protection of personal information in the private sector, RLRQ c P-39.1; and/or

  • Personal Information Protection and Electronic Documents Act, SC 2000, c 5; and/or

  • Civil Code of Quebec; and/or

  • Laws of the Province of Quebec and Canada

payment methods

- Credit / Debit Cards